Your personal information is invaluable to LuckBet. This page clearly explains what data we collect, why we collect it, and how it is kept secure.
All your data and transactions on LuckBet are secured with 256-bit SSL encryption. No third party can read or alter this information.
LuckBet never sells your personal information to advertisers or third parties. Your data is used solely to improve your experience.
Documents collected for identity verification are stored on secure servers and can only be accessed by authorized personnel for designated purposes.
You may request the deletion of your personal data. LuckBet does not retain any information beyond what is required by legal obligations.
Member data is stored in internationally certified data centers equipped with 24/7 security monitoring, backup systems, and firewall protection.
In the event of a security breach, LuckBet will notify affected members as quickly as possible via email and SMS.
This Privacy Policy applies to all LuckBet services — including the website, mobile app, and any associated services. Any member or visitor who uses this platform is automatically subject to the policies described herein.
LuckBet collects your information in two ways — what you provide directly, and what is gathered automatically.
| Type of Information | When It Is Collected | Required? |
|---|---|---|
| Full name, date of birth | At the Time of Registration | Yes |
| Mobile number, email | At the Time of Registration | Yes |
| Residential Address | During KYC verification | Yes |
| National ID / Passport | During KYC verification | Yes |
| Payment Method Details | On Deposits/Withdrawals | Yes |
| Support chat messages | When Contacting Support | Optional |
LuckBet uses the information collected for the following purposes:
LuckBet follows industry-standard technologies and processes to keep your data secure. Details are outlined below:
Data is retained for as long as your account remains active and for a minimum of 5 years after account closure. This is required to meet legal and regulatory obligations. Once the retention period expires, data is securely deleted.
LuckBet does not sell your information to advertisers or other commercial entities. However, data may be shared in the following limited circumstances:
LuckBet uses cookies and similar technologies to enhance your experience on the platform.
You can manage cookies at any time through your browser settings. However, disabling cookies may cause some features to not work properly.
As a LuckBet member, you have the following rights over your personal data:
You may request to see what personal information we hold about you.
To correct any inaccurate information, visit your profile settings or contact support.
After your account is closed, you may request that your data be deleted once the designated retention period has elapsed.
You may request a copy of your data in a machine-readable format.
You can opt out of promotional emails and SMS at any time.
If you object to how your data is being used, write to us at support@luckbet.life.
LuckBet strictly enforces an 18+ policy. We do not knowingly collect information from or provide services to minors.
LuckBet may update this Privacy Policy at any time. When changes are made, the revised version will be published on the website and the "Last Updated" date will reflect accordingly. For significant changes, registered users will be notified via email.
Continued use of the platform after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page regularly.
For any questions, complaints, or requests regarding your data or this Privacy Policy: